karirmedan.com - Lowongan Kerja Medan Maret 2022 - PT Adira Dinamika Multi Finance Tbk berdiri tahun 1990 dan mulai beroperasi tahun 1991 yang bergerak di bidang Lembaga Pembiayaan, yakni perusahaan yang membiayai pembelian kendaraan roda dua maupun roda empat baik baru ataupun bekas secara kredit, membantu masyarakat Indonesia guna memiliki kendaraan sesuai dengan kebutuhan dan kemampuan dari konsumen tersebut. Adira Finance merupakan salah satu perusahaan dibawah payung Bank Danamon.
Saat ini PT Adira Dinamika Multi Finance Tbk (Adira Finance) kembali membuka lowongan kerja sebagai:
Job Description:
Answer inquiries and customer complaints from intermediaries such as OJK, YLKI, Media, etc.
Coordinate with related divisions/functions to resolve customer complaints in accordance with the specified time limit.
Carry out escalation for customer complaints that have not received a solution from the function/division related so that the settlement SLA is maintained.
Qualification:
Have great interpersonal communication skills.
Have an analytical mind and able to do problem solving.
Ability and willingness to provide good and ethical service.
Educational Requirement:
Candidates must at least posses a Diploma/Bachelor's degree from any majors with a minimum GPA of 3,00.
Work Experience:
At least 1 (one) year of experience in Customer Care would be beneficial.
Open for fresh graduates.
Required Skill:
Customer Service Intermediate
Interpersonal Communication Intermediate
Issue Handling & Problem Solving Intermediate
Tata Cara Pelamaran
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